Support

I forwarded an email and nothing appeared

• Forward it from an address you verified (Settings → Your verified email). Mail from any other address is ignored on purpose, so nobody else can add things to your list.
• Send it to your own Silly Goose address, shown in Settings and on the capture sheet.
• New items wait under "things waiting" at the top of the Nest until you confirm them. Nothing is tracked, and no reminders are set, until you do.

I did not get the confirmation email

Check spam, then wait a little: only a few confirmation emails can be sent per hour. For a second address no email is sent at all — the app shows a 6-digit code, and you send any email containing it from that address to your Silly Goose address.

My Outlook or Gmail connection stopped working

Reconnect it in Settings. Gmail connections expire after about a week while the app is in Google's testing phase; Gmail is currently open only to testers we add by hand — write to hello@sillygooseapp.com if you would like in.

A date or price is wrong

Tap the item to open it and correct any field; the reminders rebuild themselves around the new date. For a passport, the app deliberately reminds you six months before the printed expiry — most countries require that much validity to let you in.

I get too many, or too few, reminders

Settings → "How much should we nag you?". On any item you can also remove or add individual reminder dates, tell it you are keeping a subscription (then it stays quiet), or choose "Not today".

I got a new phone

Install Silly Goose, and when it asks for your email enter the one you verified before. It offers to sign you back in with a code sent to that address.

Deleting your data

Settings → "Delete my account and everything in it". It is immediate and permanent. See the privacy policy for what is stored in the first place.